Shipping policy
Due to recent changes in Canadian import regulations, Australia Post has temporarily suspended parcel deliveries to Canada and its territories, including Yukon, Northwest Territories, and Nunavut.
As a result, we are currently unable to ship orders to these destinations. We are monitoring the situation closely and will resume shipping as soon as services become available.
We apologise for any inconvenience and appreciate your understanding.
As a result, we are currently unable to ship orders to these destinations. We are monitoring the situation closely and will resume shipping as soon as services become available.
We apologise for any inconvenience and appreciate your understanding.
Australia Post Standard Shipping Timeframes
| State | Metro | Regional |
|---|---|---|
| ACT | 1-2 Business Days | 2-4 Business Days |
| NSW | 1-2 Business Days | 2-4 Business Days |
| NT | 2-5 Business Days | 2-5 Business Days |
| QLD | 1-2 Business Days | 2-4 Business Days |
| SA | 2-5 Business Days | 2-5 Business Days |
| TAS | 3-7 Business Days | 3-7 Business Days |
| VIC | 1-2 Business Days | 2-4 Business Days |
| WA | 5-7 Business Days | 5-7 Business Days |
If you have placed an order using Australia Post Express, please refer to the Australia Post Express Shipping website to view the delivery timeframes for your postcode.
New Zealand Standard Shipping Timeframes
| State | Metro | Regional |
|---|---|---|
| Auckland | 1-3 Business Days | 2-4 Business Days |
| Christchurch | 2-4 Business Days | 2-5 Business Days |
| Hamilton | 2-4 Business Days | 2-5 Business Days |
| Other | 3-5 Business Days | 3-6 Business Days |
| Wellington | 2-4 Business Days | 2-5 Business Days |
Outside of Australia and New Zealand, international orders may take up to 2-4 business weeks to arrive depending on your country of origin.
Occasionally, external factors may cause delays in delivery, such as disruptions in the Australia Post or New Zealand Post networks due to extreme weather, interruptions or delays with importing and customs clearance, and general stock availability. Please refer to the Australia Post or New Zealand Post websites for further information.